About This Policy
Cookies are small files placed on your device to help websites work properly. We use them to make sure debtbridgesolutions.co.uk runs smoothly for you. Some cookies are essential to how the site functions, while others help us understand how visitors use the site, or tailor content and offers to you.
If you’re ever concerned that our use of cookies isn’t clear or appropriate, you’re entitled to raise it with us — see “How to Complain” at the end of this policy.
The Two Main Types of Cookies
Whenever you use our website, we may place two broad types of cookies on your device:
Session Cookies Temporary files that only last while you’re actively browsing. These disappear automatically once you close your browser, and are typically used for things like keeping you securely logged in or confirming an action you’ve taken during your visit.
Persistent Cookies These stay on your device for a set period after your visit ends. They let us recognise you when you come back, so we can remember your preferences and give you a smoother experience next time.
Cookie Categories We Use
In line with standard industry guidance (from the Internet Advertising Bureau / International Chamber of Commerce UK framework), we group our cookies into four categories:
Strictly Necessary Required for the site to work — for example, accessing secure areas or completing a form submission.
Performance Help us understand how visitors use the site, such as which pages are most popular or where errors occur, so we can improve it.
Functionality Remember your preferences — such as language, previous inputs, or location — so we can give you a more personalised experience.
Targeting / Advertising Help us show you more relevant advertising, avoid showing you the same ad too often, and measure how well campaigns perform. These cookies may also track your activity across other websites.
Other Ways We Use Cookies
- To support fraud prevention and other security features
- To monitor how well our systems are performing and keep the website stable
- To help pages load faster and browsing feel smoother
- To test new features or page designs before rolling them out more widely
Cookies Used on This Website
The table below sets out examples of the cookies used on debtbridgesolutions.co.uk and what they’re for. This list may be updated from time to time as we add or change tools on our site.
Source | Category |
Debt Bridge (first-party site cookies) | Strictly Necessary, Performance |
Google Analytics | Performance |
Trustpilot | Performance |
Live Chat | Strictly Necessary, Functionality |
Cloudflare | Functionality |
YouTube (embedded video, where used) | Performance, Functionality |
Google Ads (if used) | Targeting |
Meta / Facebook (if used) | Targeting |
Note: only include the specific third-party tools actually implemented on the live site — remove any rows above that don’t apply, and add any that do (e.g. Hotjar, Microsoft Clarity, LinkedIn Insight), so this table stays accurate.
How We Use Cookie Data
Information collected through cookies is never used to contact you directly by post, email, or phone. It’s used only to improve your experience on our website — for example, understanding how the site is used, showing more relevant content or advertising related to our services, and keeping our systems secure.
We may update the cookies we use from time to time, as our website changes or new tools are introduced. Any changes will be reflected in this policy, so it’s worth checking back periodically.
Managing Your Cookie Preferences
You can control or delete cookies at any time through your browser settings. For step-by-step guidance across different browsers, visit www.aboutcookies.org, which explains how cookies work and how to manage or remove them.
If you’re browsing on a mobile device, check your device manufacturer’s instructions or user guide for specific steps on managing cookies.
Please note that blocking or deleting certain cookies — particularly strictly necessary ones — may affect how parts of our website work for you.
How to Complain
If you’re unhappy with how we use cookies on this website, or feel this policy hasn’t been transparent, please contact us:
Email: ds@debtbridge.doodlo.in
If you remain unsatisfied with our response, you can also raise your concern with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Last updated: [Insert publication date]